* 1. Tell us about yourself. Are you a...?

* 2. Did you file your application through an L&I representative [not through the drop-off service] ?

* 3. How would you rate the professionalism of the representative?

* 4. How would you rate the helpfulness of the representative?

* 5. How would you rate the representative's ability to effectively communicate application requirements?

* 6. How would you rate the overall customer service you received in filing your application?

* 7. Please provide any additional comments or suggestions for improving service.

* 8. Can we help you solve a specific problem or would you like an L+I customer care specialist to contact you regarding your experience ? If so, please provide contact details below.

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