* 1. Tell us about yourself. Are you a...?

* 2. How would you rate the professionalism of the representative processing your permit invoice?

* 3. How would you rate the helpfulness of the representative?

* 4. How would you rate the representative's ability to effectively communicate permit requirements?

* 5. How would you rate the overall customer service you received in picking up your permit?

* 6. How can we better serve you?

* 7. Can we help you solve a specific problem or would you like an L+I Customer Specialist to contact you regarding your experience? If so, please provide contact details below.