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* 1. How often do you visit the library

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* 2. Please indicate your level of satisfaction concerning Customer Service

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Library Staff are professional in their dealings with me
Library staff are friendly
Library staff are interested in me and my needs
Library staff are knowledgeable
Library staff responds in a timely manner

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* 3. Please indicate your level of satisfaction concerning the FACILITIES by completing the following statements:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
Computers and electronic equipment are accessible in the library
Printing and photocopying services are adequate
Group study areas are adequate
Opening hours are adequate

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* 4. Please indicate your level of satisfaction concerning the RESOURCES by completing the following statements:

  Strongly agree Agree Neutral Disagree Strongly Disagree
Resources are appropriate for my needs
Resources are easy to find
Borrowing policies and procedures are clearly stated
I usually find the resources I need
I usually ask the library staff for assistance
Recommendations for new or different resources are listened to by the library staff

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* 5. I have accessed the Library Facebook Page & web site and find it:

0 of 5 answered
 

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