Satisfaction Survey Question Title * 1. When I call Connection the telephone is answered promptly and courteously Yes No Question Title * 2. I am treated courteously by the receptionist/support staff Yes No Question Title * 3. Staff are sensitive to my cultural/ethnic background Yes No Question Title * 4. When I leave a message for staff it is returned within 1 day Yes No I've never left a message Question Title * 5. I am satisfied with my treatment team Yes No Comments Question Title * 6. The services I have received have been helpful Yes No Question Title * 7. Connections values the privacy of my health information Yes No Question Title * 8. How satisfied are you with your last visit Very Dissatisfied Extremely Satisified Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 9. My illness/problem and its treatment are explained to me Yes No Question Title * 10. How likely is it that you would recommend Connections to a friend or family member Very Unlikely Very Likely Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 11. What is one thing we could improve? Question Title * 12. What is one thing we are doing well? Done