* 1. How eager to help you were the staff representatives at Spa & Salon Institute?

* 2. How would you rate the cleanliness and appearance of the Spa & Salon Institute?

* 3. Was your experience with customer service at our company better than you expected it to be, worse than you expected it to be, or about what you expected it to be?

* 4. Did you receieve all the services you had planned to get done today?

* 5. How would you rate your experience at the Spa & Salon Institute?

* 6. Will you return to receive additional services from the Spa & Salon Institute?

* 7. Would you refer the Spa & Salon Institute to a good friend?

* 8. Let us know how we can serve you better. Let us know how we did by providing your feedback.