CCUA Customer Satisfaction Survey 2026

Clay County Utility Authority is conducting a short customer satisfaction survey to better understand the quality of service we provide and identify opportunities to enhance the customer experience.
Your feedback helps us ensure we continue providing reliable water and wastewater services at the level our customers expect and deserve.
The survey takes less than 3 minutes to complete, we appreciate you taking the time to share your input.
1.Based on your experience with CCUA’s water and wastewater services, how satisfied are you overall?(Required.)
2.How would you rate the reliability of your water service?(Required.)
3.How easy is it to understand your CCUA utility bill?(Required.)