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2026 Paulding County Health Department Customer Satisfaction Survey

The health department is always improving the agency and its services by listening to feedback from our clients and residents.

Feedback from individuals like you is extremely valuable as we want to better serve you.

Thank you for taking some time to provide your feedback.

ALL feedback is anonymous unless you complete the question to have a staff member contact you regarding your feedback.
1.Date of Service
Date / Time
2.How would you rate your overall satisfaction with the information or services you received?
Highly Dissatisfied
Dissatisfied
Neither Satisfied nor Dissatisfied
Satisfied
Highly Satisfied
3.What services did you receive?
4.How did you hear/learn about these services?
5.Please indicate how much you agree or disagree with the following statements about our staff.
Strongly Disagree
Disagree
Agree
Strongly Agree
N/A
I was treated with respect by staff
I received quality care that was both culturally respectful, as well as easy to understand
I am treated the same as other people who get services here
Staff were knowledgable
Staff were timely and efficient
I was able to get an appointment date and time in a timely manner
My wait time was acceptable
My questions were answered
6.What are your preferred methods for hearing about programs, services, and events offered by the PCHD? Select all that apply.
7.Please tell us what you like about the Paulding County Health Department and/or its services.
8.Please tell us how we can improve.