Legal aid professionals: Your insights are needed

Thank you for taking a few minutes to complete this short survey. We're exploring how artificial intelligence (AI) might impact access to justice for underserved communities. Your insights will help us understand how legal aid organizations are approaching AI—what challenges you're facing, and where this technology might help.

The survey has 10 questions and takes less than 5 minutes. Please respond by Friday, June 6.
To thank you, Everlaw will donate $10 to NLADA for each completed response (up to the first 100).

Question Title

* 1. What is your role at your organization?

Question Title

* 2. In your estimation, how many clients (people) does your organization serve annually?

Question Title

* 3. In your estimation, what is the percentage of your clients you are unable to serve every month due to insufficient resources?

Question Title

* 4. How frequently do you, personally, use AI in your legal or operational work?

Question Title

* 5. If you use AI, what have you used it for? Check all that apply.

Question Title

* 6. On a scale of 1–5, how confident are you that AI tools could speed up these kinds of tasks or improve your effectiveness at them – if these were trusted secure platforms? (1 = Not confident, 5 = Very confident)

  1 (not confident) 2 3 4 5 (very confident)
Intake
Client communication
Document summarization, analysis or translation
Discovery or document review
Legal research and/or writing
Documentation automation or assembly
Development work (e.g. grant or marketing writing)
Client-facing applications, e.g. legal self-help

Question Title

* 7. In your estimation, what percentage of your work could be helped or improved by AI tools in the next two years? (Choose one)

Question Title

* 8. Looking ahead, if you were using AI to its full potential to speed time-consuming tasks, how many more clients percentage-wise do you estimate your organization could serve?

Question Title

* 9. To what extent do you believe AI can help address the access to justice gap?

Question Title

* 10. What obstacles, if any, are holding your organization back from incorporating AI into its work? Rank these from most concerning to least concerning.

Question Title

* 11. Thank you for your participation! Your insights are invaluable in understanding how AI can help bridge the access to justice gap. If you have any additional comments or questions, please feel free to share them here.

T