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How Technology enables and accelerates your Business

This survey explores how you use digital technology to manage and grow your business.

At Ekam we are building a platform for service professionals to serve their customers better.
We're trying to solve for better customer engagement, better marketing, business growth, and tech hurdles within the service industry. Regardless of whether your business leans on modern digital tools or timeless traditional methods, your perspective is invaluable. By participating in our survey, you'll help shape the future of services and innovations.
As a token of appreciation, you'll receive 6 months of free access to the Ekam App
1.What specific services does your business offer?(Required.)
2.How does customers learn about your business and services you provide? [Please select all that apply](Required.)
3.How do you engage with your customers today? [Please select all that apply](Required.)
4.How do you manage scheduling, booking, and other aspects of your business? [Please select all that apply](Required.)
5.How do you provide customer support? [Please select all that apply](Required.)
6.How do you currently manage customer feedback and ratings? [Please select all that apply](Required.)
7.How do you advertise new offers and services to your customers? [Please select all that apply](Required.)
8.How do you bring new customers to your business? [Please select all that apply](Required.)
9.Do you use any online marketplace to find new customers, e.g. UrbanCompany or Thumbtack?(Required.)
10.What do you like about the online marketplace like Urban Company, Thumbtack? [Please select all that apply](Required.)
11.What do you not like about the Online marketplace like Urban Company, Thumbtack? [Please select all that apply](Required.)
12.What is missing in the online marketplace that you wish they could provide? [Please select all that apply](Required.)
13.How do you continue to get more business from your existing customers? [Please select all that apply](Required.)
14.What is the best channel for your customers to reach out to you? [Please select all that apply](Required.)
15.How do you stay ahead of your competition? [Please select all that apply](Required.)
16.Do you use technology (app or website) for your business? [You can select multiple options](Required.)
17.If you DO NOT have an app or website, do you think building an app or a website will allow you to provide better services to your customers? [You can select multiple options](Required.)
18.If you are interested in free testing new mobile app for your business with engineers from Silicon Valley, California, please provide your contact details. If you participate,  you will also receive other benefits (e.g. gift cards, free movie tickets). Your profile will be validated for the benefits.
Current Progress,
0 of 18 answered