Informed Consent

Dear Research Participant,

We are Drs. Kelly Liao and Wendy Green from Cleveland State University from the College of Education in the Department of Counseling, Administration, Supervision and Adult Learning. Our research assistants are counseling psychology doctoral students: ChiehYu Liao, Mengxi Yin and Cory Hersh. I am requesting your participation in a research study.

Please read this document carefully before you decide to be part of this study. To participate in this study, you must  

1.      Be currently enrolled in a counseling or counseling related programs (e.g., clinical/counseling psychology, counselor education, or other counseling related disciplines), and
2.      Provide telehealth services in the past 6 months and/or be providing telehealth currently.

The study aims to understand your experience in providing telehealth services during the current pandemic. If you consent to participate in this study, you will be directed to the next section. Please answer the questions as honestly as possible. There is no right or wrong answer. There is no penalty if you miss or skip a question, but please try to answer as many as you can. This study will take about 30 minutes to complete. After you complete the survey, you will be invited to participate in a 1-hour interview via Zoom if you choose to. Participation in the interview is optional. 

You might experience emotional discomfort when you think about your experiences. This discomfort will not be greater than the discomfort you may feel daily. We do not expect that you will benefit directly from participating in the study. If you continue to experience discomfort or distress after the completion of the survey, you may contact the counseling center in your school.

For your time and efforts, you are welcome to enter a drawing to win one of five Amazon gift cards of $50.00 each. If you wish to participate in this drawing, please enter your email address at the end of the study. Please note that your email address and your identity will not be connected in any way to your survey responses.

Only summary results may be used. No personal identifiers are included in this data. All research data will be saved in a password protected computer in a locked office on the Cleveland State University campus. Only the research assistants and Drs. Kelly Liao and Wendy Green will have access to the data.

Your participation in this study is completely voluntary. There is no penalty for not participating. You may withdraw from this study at any time without any penalty.

Whom to contact if you have questions about the study:
Please contact Dr. Kelly Liao at (216) 875-9920, email:, if you have any questions.

Whom to contact about your rights as a research participant in this study:
The Cleveland State University Institutional Review Board at (216) 687-3630.

Agreement: You may print a copy of this Informed Consent for your record. Please read the following:

            “I understand that if I have questions about my rights as a research subject, I can contact the Cleveland State University Institutional Review Board at (216) 687-3630.”
7% of survey complete.

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* Are you 18 years old or older?

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* Do you agree with this document and continue to participate in this study?