Customer Satisfaction Survey

The Texas State Board of Examiners of Psychologists strives to provide licensing, enforcement, and other regulatory services to the public in an honest, fair, thorough, cost-efficient, and timely manner.  In order to assist the Board with improving its services, please take a moment and respond to this survey.

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* 1. Please identify yourself: (mark only one)

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* 2. Please provide the following information if you would like the Board to contact you with any questions it may have regarding your survey responses.

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* 3. What was the nature of your contact with us?

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* 4. Overall, how satisfied are you with the Texas State Board of Examiners of Psychologists?

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* 5. How satisfied are you with the knowledge of agency staff?

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* 6. How satisfied are you with the level of professionalism exhibited by agency staff?

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* 7. How satisfied are you with how we handle your telephone calls and email inquiries?

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* 8. How satisfied are you with the timeliness of our response to customer complaints?

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* 9. How satisfied are you with the accuracy and helpfulness of our written information?

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* 10. How satisfied are you with the accuracy and helpfulness of our website?

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* 11. How can we improve our delivery of services to the public?

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* 12. General Comments or Concerns:

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