1. What do you like most about our clinical research services?

2. What changes would most improve our clinical research services?

3. What do you like most about competing services currently available from other CRO companies?

4. What changes would most improve competing services currently available from other CRO companies?

5. If our clinical research services were available today, how likely would you be to use it instead of competing services currently available from other companies?

6. If you are not likely to use our clinical research services, why not?

7. What would make you more likely to use our clinical research services?

8. How important is CRO local presence when choosing this type of clinical research services?

9. Overall, are you satisfied with your experience using our clinical research services, neither satisfied or dissatisfied with it, or dissatisfied with it?

10. If our clinical research services were available today, how likely would you be to recommend it to others?

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