Patient Satisfaction Survey Chester Medical Associates How would you rate the ease of making appointments. Question Title * 1. How would you rate the ease of making appointments. Very Good Good Fair Poor How would you rate the time it takes someone from our office to respond when you call with a problem? Question Title * 2. How would you rate the time it takes someone from our office to respond when you call with a problem? Very Good Good Fair Poor How would you rate the waiting time in our office? Question Title * 3. How would you rate the waiting time in our office? Very good Good Fair Poor How would you rate the ease in obtaining follow-up information and care (test results, prescriptions, care instructions)? Question Title * 4. How would you rate the ease in obtaining follow-up information and care (test results, prescriptions, care instructions)? Very good Good Fair Poor How would you rate the overall care you receive with your doctor? Question Title * 5. How would you rate the overall care you receive with your doctor? Very good Good Fair Poor How well does your doctor coordinate your care with other specialists that you see? (please skip if you do not see other specialists). Question Title * 6. How well does your doctor coordinate your care with other specialists that you see? (please skip if you do not see other specialists). Very good Good Fair Poor How would your rate the friendliness of our office staff? Question Title * 7. How would your rate the friendliness of our office staff? Very Good Good Fair Poor How long have you been a patient at our practice? Question Title * 8. How long have you been a patient at our practice? 10 years or more 1-9 years Less than 1 year How likely would you be to recommend our practice to your family and friends? Question Title * 9. How likely would you be to recommend our practice to your family and friends? Very likely Likely Somewhat likely Not likely Done