Discovery FCU Member Feedback Question Title * 1. How long have you been a member of Discovery Federal Credit Union? Less than six months Six months to a year 1 - 2 years 3 - 5 years 6 years or more I'm not sure OK Question Title * 2. Overall, how satisfied are you with Discovery FCU? Very satisfied Satisfied Neither satisfied nor dissatisfied Not satisfied Not at all satisfied OK Question Title * 3. How easy is it to manage your finances or do business with Discovery FCU? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 4. Overall, how professionally do our employees perform? Extremely professionally Very professionally Somewhat professionally Not so professionally Not at all professionally OK Question Title * 5. How satisfied are you with our call center and online member service? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not at all satisfied OK Question Title * 6. How well do our employees explain information to you? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 7. How effective are our employees at resolving your concerns? Extremely effective Very effective Somewhat effective Not so effective Not at all effective OK Question Title * 8. How likely is it that you would recommend Discovery Federal Credit Union to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 9. Do you have any questions, comments, or suggestions about Discovery FCU? OK Question Title * 10. Do you want a member of the Discovery FCU Management team to contact you to discuss your answers in greater detail? Yes No OK Question Title * 11. If you answered YES to the question above, please complete the information below. We will use this information to contact you. If you answered NO to the question above, leave this information blank. Name Email Address Phone Number OK SUBMIT
