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* 1. How long have you been a member of Discovery Federal Credit Union?

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* 2. Overall, how satisfied are you with Discovery FCU?

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* 3. How easy is it to manage your finances or do business with Discovery FCU?

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* 4. Overall, how professionally do our employees perform?

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* 5. How satisfied are you with our call center and online member service?

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* 6. How well do our employees explain information to you?

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* 7. How effective are our employees at resolving your concerns?

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* 8. How likely is it that you would recommend Discovery Federal Credit Union to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 9. Do you have any questions, comments, or suggestions about Discovery FCU?

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* 10. Do you want a member of the Discovery FCU Management team to contact you to discuss your answers in greater detail?

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* 11. If you answered YES to the question above, please complete the information below. We will use this information to contact you. If you answered NO to the question above, leave this information blank.

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