Melbourne Playback - Client Feedback (Performance)

Melbourne Playback is always looking to improve the quality of our service. A crucial part of this is receiving feedback from our clients.

Thank you for taking the time to complete this survey.

Your Details

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1. Your Details

How did you hear about us?

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2. How did you hear about us?

What made you decide to use Melbourne Playback on this occasion?

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3. What made you decide to use Melbourne Playback on this occasion?

What did the performance do for your organisation?

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4. What did the performance do for your organisation?

How well did our performance meet your expectations?

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5. How well did our performance meet your expectations?

Audience Response
What feedback and comments did you hear from participants?

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6. Audience Response
What feedback and comments did you hear from participants?

The Performance

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7. The Performance

  Yes No Unsure
Were there any benefits you weren't expecting?
Would you use Melbourne Playback Theatre Company again?
Would you recommend us to other organisations?
Please indicate how happy you were with our customer service and administrative procedures, by indicating the extent to which you agree with the following statements.

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8. Please indicate how happy you were with our customer service and administrative procedures, by indicating the extent to which you agree with the following statements.

  Strongly Agree Agree Neutral Disagree Strongly Disagree
I was happy with the speed of response to my initial enquiry.
I was happy with the invoicing and payment procedure.
The booking process ran smoothly.
Melbourne Playback was professional and courteous at all times.
The performance was good value for money.
The performance fit easily into my organisation's budget.
We would love to use a testimonial from you for future funding applications, our website and other marketing material.

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9. We would love to use a testimonial from you for future funding applications, our website and other marketing material.

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