2019 visitor feedback survey Question Title * 1. Thinking back to when you planned your visit, how did you first hear about the Visitor Centre? Question Title * 2. When planning visits to attractions, which of the following would you use? Website Leaflet Recommendation from friends or family News stories Review website i.e. Trip Advisor Social media Other (please specify) Question Title * 3. Did you use the Visitor Centre website before visiting? Yes No Question Title * 4. How many people visited with you today? 1 2 3 4 Adults Adults 1 Adults 2 Adults 3 Adults 4 Adults Children Children 1 Children 2 Children 3 Children 4 Children Over 60s Over 60s 1 Over 60s 2 Over 60s 3 Over 60s 4 Over 60s Question Title * 5. How did you travel to Leicester? Car Train Bus or coach Bicycle Question Title * 6. If you travelled by car, where did you park? Question Title * 7. Are you staying in the city overnight? Yes No Question Title * 8. Are you in Leicester specifically to find out more about the King Richard III story? Yes No Question Title * 9. Are you planning on visiting any other attractions or locations in the city? Yes No Question Title * 10. If yes, which ones? Question Title * 11. Thinking about your visit as a whole today, using a scale of 1-5 where 1 is very poor and 5 is excellent, how would you rate the following: Very poor Poor Average Good Excellent Welcome from our Admissions team Welcome from our Admissions team Very poor Welcome from our Admissions team Poor Welcome from our Admissions team Average Welcome from our Admissions team Good Welcome from our Admissions team Excellent Quality of the overall experience Quality of the overall experience Very poor Quality of the overall experience Poor Quality of the overall experience Average Quality of the overall experience Good Quality of the overall experience Excellent Value for money for your visit as a whole Value for money for your visit as a whole Very poor Value for money for your visit as a whole Poor Value for money for your visit as a whole Average Value for money for your visit as a whole Good Value for money for your visit as a whole Excellent Question Title * 12. If you visited our Cafe today, using a scale of 1-5 where 1 is very poor and 5 is excellent, how would you rate the following: Very poor Poor Average Good Excellent Welcome Welcome Very poor Welcome Poor Welcome Average Welcome Good Welcome Excellent Variety of food and drink available Variety of food and drink available Very poor Variety of food and drink available Poor Variety of food and drink available Average Variety of food and drink available Good Variety of food and drink available Excellent Quality of food and drink Quality of food and drink Very poor Quality of food and drink Poor Quality of food and drink Average Quality of food and drink Good Quality of food and drink Excellent Value for money Value for money Very poor Value for money Poor Value for money Average Value for money Good Value for money Excellent Question Title * 13. Thinking about your visit overall, would you recommend the Visitor Centre to your friends and family? Yes No Question Title * 14. What was the most memorable element of your visit today? Question Title * 15. Was there a particular member of the team who delivered excellent customer service today? Question Title * 16. Have you visited any of these other attractions in the last two years? Yes No Warwick Castle Warwick Castle Yes Warwick Castle No Warwick Castle Warwick Castle Warwick Castle Bosworth Battlefield Heritage Centre Bosworth Battlefield Heritage Centre Yes Bosworth Battlefield Heritage Centre No Bosworth Battlefield Heritage Centre Bosworth Battlefield Heritage Centre Bosworth Battlefield Heritage Centre Think Tank Birmingham Think Tank Birmingham Yes Think Tank Birmingham No Think Tank Birmingham Think Tank Birmingham Think Tank Birmingham New Walk Museum, Leicester New Walk Museum, Leicester Yes New Walk Museum, Leicester No New Walk Museum, Leicester New Walk Museum, Leicester New Walk Museum, Leicester National Space Centre National Space Centre Yes National Space Centre No National Space Centre National Space Centre National Space Centre Conkers Conkers Yes Conkers No Conkers Conkers Conkers Any National Trust property Any National Trust property Yes Any National Trust property No Any National Trust property Any National Trust property Any National Trust property Question Title * 17. ABOUT YOU: Please select your age bracket from the options: 18 - 29 30 - 39 40 - 49 50 - 59 60 - 69 70+ Question Title * 18. What is your postcode Done