Client Intake Form Question Title * 1. Contact Information Full Name Address City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Email Address Phone Number OK Question Title * 2. How Did You Hear About Me? Yelp Facebook Instagram Internet Search Other Referral From Friend Or Family (please specify who in comments) OK Question Title * 3. Describe your current hair length and texture. OK Question Title * 4. What Made You Leave Your Last Hairstylist? OK Question Title * 5. Re-Do & Return Policy Services: Alova Salon does not issue refunds on salon services. However, should you have any questions or concerns about the service you have received in the salon, please notify the salon within three days of your service. If you are not satisfied with the work performed, we will make every effort to make any adjustments within two weeks of the initial service. Changes made to your hair, outside of the initial consultation discussion, will be made at full menu price. Due to the many variables in hair care products available, color services are not guaranteed without the purchase of Eufora Haircare Products directly from Alova Salon. Retail / Gift Cards: Eufora Professional products purchased directly through Alova Salon are guaranteed for authenticity, freshness, and effectiveness. If you find you are unhappy with a product purchase, please return it within 7 days after sale date and we will be happy to offer an exchange or salon credit. Gift Cards are non-refundable and can not be redeemed for cash value. Promotional value cards expire 1 year from purchase. I Agree I Disagree & Do Not Want To Proceed With Services OK Question Title * 6. Cancellation / Changes/ Late Arrivals / No-Show Policy Cancellations / Changes: Alova Salon understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 36 hours notice if you cancel your appointment. If 36 hours notice is not given, you will be charged 50% of your service fee. Please make sure you are scheduled for the appropriate service when confirming. Removing a scheduled service during your appointment is considered a same day cancellation. No Shows / Late Arrivals: Missed appointments or “no shows” are subject to a charge in the amount of the full scheduled services. Out of respect for each and every clients’ schedules, we may need to reschedule any appointment for which you are more than 10 minutes late. Additionally, clients who arrive 10 minutes late may sacrifice all or part of the blowdry / styling section of their appointment in order to avoid running over their reserved appointment time. Cancellations and “no shows” leave gaps in our schedules that cannot be filled without timely notice. This notification courtesy enables us to schedule another client and, in turn, maintains a higher availability of services for you as well as others. We hope you understand the need for these policies. If you have any questions, please do not hesitate to ask. I Agree I Disagree & Do Not Want To Proceed With Services OK Question Title * 7. Is there anything you would like me to know about your upcoming appointment? OK DONE