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* 1. The sales staff at Outdoor Living Inc. is very knowledgeable about their products.

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* 2. The sales staff at outdoor Living Inc. was very helpful in selecting products for our project

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* 3. Our sales person explained the contract and the project at the time the contract was signed.

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* 4. What could Outdoor Living Inc. do to make the selection/contract process easier?

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* 5. The carpenters on our project were professional and courteous.

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* 6. The crew building our project answered our questions during construction.

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* 7. The site was cleaned satisfactorily during and after the project was completed.

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* 8. How could our construction crew have made the project a better experience for you?

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* 9. After signing the contract I was kept informed of the status of my project.

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* 10. During the project I was kept informed of any changes that needed to be made to my project.

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* 11. The issues I had at the post-completion walk-through were addressed satisfactorily.

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* 12. How could Outdoor Living Inc. communicate with you more effectively?

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* 13. I would recommend Outdoor Living Inc. to a friend or neighbor.

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* 14. What was the key reason for selecting Outdoor Living Inc. for your project?

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* 15. How did you hear about Outdoor Living Inc.?

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* 16. What is your Name?

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* 17. What type of project did Outdoor Living Inc. complete for you?

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