Victim Services Division
Office of the District Attorney

Your Voice Matters

The San Mateo County Victim Services Division has been providing essential services to victims of crime and their families since 1975. We provide a wide variety of trauma-informed services such as crisis intervention, community resource linkage, victims’ rights education and criminal justice system support. We are honored to serve crime victims in San Mateo County. Please help us improve the services that we provide to our community by filling out the following survey.

Question Title

* 1. Since working with the Victim Services Division…

	Strongly Disagree	Disagree	N/A	Agree	Strongly Agree
I know more about my rights as a victim of crime	I know more about my rights as a victim of crime Strongly Disagree	I know more about my rights as a victim of crime Disagree	I know more about my rights as a victim of crime N/A	I know more about my rights as a victim of crime Agree	I know more about my rights as a victim of crime Strongly Agree
I know more about the community resources available to me	I know more about the community resources available to me Strongly Disagree	I know more about the community resources available to me Disagree	I know more about the community resources available to me N/A	I know more about the community resources available to me Agree	I know more about the community resources available to me Strongly Agree
I have a better understanding about the criminal justice system	I have a better understanding about the criminal justice system Strongly Disagree	I have a better understanding about the criminal justice system Disagree	I have a better understanding about the criminal justice system N/A	I have a better understanding about the criminal justice system Agree	I have a better understanding about the criminal justice system Strongly Agree
I know about my right to apply for the Cal Victim Compensation Program	I know about my right to apply for the Cal Victim Compensation Program Strongly Disagree	I know about my right to apply for the Cal Victim Compensation Program Disagree	I know about my right to apply for the Cal Victim Compensation Program N/A	I know about my right to apply for the Cal Victim Compensation Program Agree	I know about my right to apply for the Cal Victim Compensation Program Strongly Agree
My Victim Advocate responded promptly to my needs	My Victim Advocate responded promptly to my needs Strongly Disagree	My Victim Advocate responded promptly to my needs Disagree	My Victim Advocate responded promptly to my needs N/A	My Victim Advocate responded promptly to my needs Agree	My Victim Advocate responded promptly to my needs Strongly Agree
My Victim Advocate was knowledgeable	My Victim Advocate was knowledgeable Strongly Disagree	My Victim Advocate was knowledgeable Disagree	My Victim Advocate was knowledgeable N/A	My Victim Advocate was knowledgeable Agree	My Victim Advocate was knowledgeable Strongly Agree
My Victim Advocate treated me with respect	My Victim Advocate treated me with respect Strongly Disagree	My Victim Advocate treated me with respect Disagree	My Victim Advocate treated me with respect N/A	My Victim Advocate treated me with respect Agree	My Victim Advocate treated me with respect Strongly Agree

Question Title

* 2. Please rate your overall satisfaction with the Victim Services Division

Poor

Fair

N/A

Good

Excellent

Poor

Fair

N/A

Good

Excellent

Question Title

* 3. Additional comments:

Question Title

* 4. Would you like us to contact you about your experience? If so, please include your information below

Name

Email Address

Phone Number

Very truly yours,

Stephen M. Wagstaffe, District Attorney
Elisa Kuhl, Victim Services Program Manager