City of Norwood, Payneham & St Peters Business Survey

Local businesses - we want to hear from you!

The City of Norwood Payneham & St Peters is developing its new 2027–2032 Economic Prosperity Plan, and we want local businesses to help shape it.

This survey is your opportunity to tell us what it’s like to do business in our City – what’s working, what’s getting in the way and where you see opportunities for the future.

Your feedback will help us better understand the needs and aspirations of local businesses and identify priorities for supporting a strong and prosperous local economy.

The survey takes around 7–8 minutes to complete.

At the end of the survey, you can also choose to enter our Business Survey Competition and/or sign up to receive business news and updates.

Thank you for taking the time to have your say.

ABOUT YOUR BUSINESS

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1. In which suburb is your business located? (Required.)

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2. Which industry best describes your business? (Required.)

Other (please specify)

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3. How long has your business been operating? (Required.)

Less than 2 years

2–5 years

6–10 years

More than 10 years

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4. How many people does your business employ? (Required.)

Only the owner–no other employees

1–4

5–9

10–19

20–49

50–199

200+

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5. Which best describes your primary business premises? (Required.)

Home-based

Rent commercial premises

Own commercial premises

Co-working/shared premises

Operate from multiple locations

Mobile/no fixed premises

Other (please specify)

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6. Are your current premises suitable for your business over the next five years? (Required.)

Yes

No, we are likely to need more space

No, we are likely to need different premises

Unsure

Not applicable

If No, what type of premises or space will your business need?

BUSINESS PERFORMANCE AND FUTURE PLANS

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7. Over the past 12 months, how has the following changed in your business? (Required.)

	Decreased	Stayed about the same	Increased	Not applicable
Revenue	Revenue Decreased	Revenue Stayed about the same	Revenue Increased	Revenue Not applicable
Profitability	Profitability Decreased	Profitability Stayed about the same	Profitability Increased	Profitability Not applicable
Number of employees	Number of employees Decreased	Number of employees Stayed about the same	Number of employees Increased	Number of employees Not applicable
Customers/client demand	Customers/client demand Decreased	Customers/client demand Stayed about the same	Customers/client demand Increased	Customers/client demand Not applicable

Please feel free to comment

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8. Thinking about the next 12 months, how confident or worried do you feel about the future of your business? (Required.)

Extremely confident

Neither confident nor worried

Extremely worried

Clear

i We adjusted the number you entered based on the slider’s scale.

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9. Over the next three years, which of the following is your business planning?
Select all that apply (Required.)

Increase turnover/revenue

Invest in equipment or technology

Introduce new products or services

Expand current premises

Open another location

Relocate to within the City of Norwood Payneham & St Peters

Relocate outside the City of Norwood Payneham & St Peters

Enter new markets within Australia

Enter international markets

Sell or transition the business

Downsize

No significant changes planned

Unsure

Other (please specify)

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10. What are currently the biggest barriers to growing or investing in your business?
Select up to three (Required.)

Cost of doing business (wages, energy costs, rent etc.)

Profitability/cashflow

Access to finance/capital

Finding and retaining staff with the skills we need

Availability of suitable business premises

Planning, approvals or regulatory requirements

Digital capability/technology

Cybersecurity

Access to customers or new markets

Freight, logistics or supply chain issues

Time or business management capacity

Workplace culture, wellbeing and mental health

Other (please specify)

None of the above

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11. Of the barriers you selected, which ONE is currently having the greatest impact on your business?

WORKFORCE AND SKILLS

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12. Over the next three years, do you expect the number of people employed by your business to: (Required.)

Increase significantly

Increase slightly

Stay approximately the same

Decrease

Unsure

Not applicable

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13. Is your business currently experiencing difficulty finding or retaining the skills and people it needs? (Required.)

Yes

Sometimes

None of the above

If Yes/Sometimes:
Which skills, occupations or roles are particularly difficult to find or retain?

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14. What would best help your business address workforce and skills challenges?
Select up to 3

Connections with schools and universities

Connections with training providers

Apprenticeships and traineeships

Support to attract skilled workers

Advocacy for skilled migration

Training and upskilling existing employees

Industry partnerships

Better transport options for employees

Other (please specify)

City of Norwood, Payneham & St Peters Business Survey

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* 1. In which suburb is your business located? (Required.)

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* 2. Which industry best describes your business? (Required.)

Question Title

* 3. How long has your business been operating? (Required.)

Question Title

* 4. How many people does your business employ? (Required.)

Question Title

* 5. Which best describes your primary business premises? (Required.)

Question Title

* 6. Are your current premises suitable for your business over the next five years? (Required.)

Question Title

* 7. Over the past 12 months, how has the following changed in your business? (Required.)

Question Title

* 8. Thinking about the next 12 months, how confident or worried do you feel about the future of your business? (Required.)

Question Title

* 9. Over the next three years, which of the following is your business planning?Select all that apply (Required.)

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* 10. What are currently the biggest barriers to growing or investing in your business?Select up to three (Required.)

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* 11. Of the barriers you selected, which ONE is currently having the greatest impact on your business?

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* 12. Over the next three years, do you expect the number of people employed by your business to: (Required.)

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* 13. Is your business currently experiencing difficulty finding or retaining the skills and people it needs? (Required.)

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* 14. What would best help your business address workforce and skills challenges?Select up to 3

1. In which suburb is your business located? (Required.)

2. Which industry best describes your business? (Required.)

3. How long has your business been operating? (Required.)

4. How many people does your business employ? (Required.)

5. Which best describes your primary business premises? (Required.)

6. Are your current premises suitable for your business over the next five years? (Required.)

7. Over the past 12 months, how has the following changed in your business? (Required.)

8. Thinking about the next 12 months, how confident or worried do you feel about the future of your business? (Required.)

9. Over the next three years, which of the following is your business planning?
Select all that apply (Required.)

10. What are currently the biggest barriers to growing or investing in your business?
Select up to three (Required.)

11. Of the barriers you selected, which ONE is currently having the greatest impact on your business?

12. Over the next three years, do you expect the number of people employed by your business to: (Required.)

13. Is your business currently experiencing difficulty finding or retaining the skills and people it needs? (Required.)

14. What would best help your business address workforce and skills challenges?
Select up to 3