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I am a private consultant who does not work for any companies or senior living facilities and does not make any money from them. I am trying to get as much information from families as I can to improve the care we are receiving at both private pay and insurance based facilities.

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* 1. Have you ever lived in or had a parent living in an Assisted Living or Nursing Home? Was it private pay or Medicare or Medicaid pay?

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* 2. Tell me about your experience or experiences you had with the facility?

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* 3. Did you switch facilities? Why or why not?

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* 4. Did you have problems with the care provided? Who did you tell and what were the issues?

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* 5. Did you ever communicate with the Executive Director of the facility? By phone or by email?

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* 6. How were your concerns handled by the staff?

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* 7. Were you afraid to tell the staff your concerns? Why or why not?

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* 8. Have you ever left a review on the website about a senior living facility?  Was it good or bad?

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* 9. Do you believe reviews about these places when you read them online?  Why or why not?

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* 10. What would most convince you a facility has good care?

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