* 1. Overall, how well does our website meet your needs?

* 2. How easy was it to find what you were looking for on our website?

* 3. Did it take you more or less time than you expected to find what you were looking for on our website?

* 4. Are there any products or services missing from our site that would improve your shopping experience?

* 5. How visually appealing is our website?

* 6. How easy is it to understand the information on our website?

* 7. How much do you trust the information on our website?

* 8. If you didn't make a purchase today, what was the reason you left?

* 9. Have you used our mobile site?

* 10. How would you rate our mobile site?

* 11. What do you like most about our mobile site?

* 12. What do you like least about our mobile site?

* 13. How likely is it that you would recommend our website to a friend or colleague?

Not at all likely
Extremely likely

* 14. Is this your first time visiting our website?

* 15. What are your favorite retail websites or apps?

* 16. Are you male or female?

* 17. What is your age?

* 18. Do you have any other comments about how we can improve our website?

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