Overall, how well does our website meet your needs?

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* 1. Overall, how well does our website meet your needs?

How easy was it to find what you were looking for on our website?

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* 2. How easy was it to find what you were looking for on our website?

Did it take you more or less time than you expected to find what you were looking for on our website?

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* 3. Did it take you more or less time than you expected to find what you were looking for on our website?

Are there any products or services missing from our site that would improve your shopping experience?

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* 4. Are there any products or services missing from our site that would improve your shopping experience?

How visually appealing is our website?

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* 5. How visually appealing is our website?

How easy is it to understand the information on our website?

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* 6. How easy is it to understand the information on our website?

How much do you trust the information on our website?

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* 7. How much do you trust the information on our website?

If you didn't make a purchase today, what was the reason you left?

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* 8. If you didn't make a purchase today, what was the reason you left?

Have you used our mobile site?

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* 9. Have you used our mobile site?

How would you rate our mobile site?

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* 10. How would you rate our mobile site?

What do you like most about our mobile site?

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* 11. What do you like most about our mobile site?

What do you like least about our mobile site?

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* 12. What do you like least about our mobile site?

How likely is it that you would recommend our website to a friend or colleague?

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* 13. How likely is it that you would recommend our website to a friend or colleague?

Not at all likely
Extremely likely
Is this your first time visiting our website?

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* 14. Is this your first time visiting our website?

What are your favorite retail websites or apps?

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* 15. What are your favorite retail websites or apps?

Are you male or female?

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* 16. Are you male or female?

What is your age?

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* 17. What is your age?

Do you have any other comments about how we can improve our website?

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* 18. Do you have any other comments about how we can improve our website?

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