CPSU Survey: Salaries outsourcing experience – Have Your Say!
1.
Do you regularly visit the Ascender Pay website to access your pay slips (fortnightly) and tax return documentation (annually)?
YES
NO
Comments
2.
Do you find the information easy to access?
YES
NO
Comments
3.
Do you know your correct level of pay? HEW Level, Step?
YES
NO
Comments
4.
Have you been under or over paid?
YES
NO
Comments
5.
If overpaid, have you been offered a payment plan?
YES
NO
Comments
6.
Have you needed to contact Ascender Pay to check your pay after a period of Acting in a Role and receiving a Higher Duty Allowance?
YES
NO
Comments
7.
Have you needed to remind Ascender Pay that you have returned to your substantive pay rate?
YES
NO
Comments
8.
Have you had issues with salary deductions, superannuation calculations…etc?
YES
NO
Comments
9.
How do you rate the performance of Ascender Pay?
YES
NO
Comments
10.
Do you know where the Help Desk is located?
YES
NO
Comments
11.
Do you know where your salary information is located?
YES
NO
Comments
12.
Any further comments or questions:
Current Progress,
0 of 12 answered
