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* 1. Do you regularly visit the Ascender Pay website to access your pay slips (fortnightly) and tax return documentation (annually)?

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* 2. Do you find the information easy to access?

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* 3. Do you know your correct level of pay? HEW Level, Step?

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* 4. Have you been under or over paid?

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* 5. If overpaid, have you been offered a payment plan?

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* 6. Have you needed to contact Ascender Pay to check your pay after a period of Acting in a Role and receiving a Higher Duty Allowance?

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* 7. Have you needed to remind Ascender Pay that you have returned to your substantive pay rate?

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* 8. Have you had issues with salary deductions, superannuation calculations…etc?

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* 9. How do you rate the performance of Ascender Pay?

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* 10. Do you know where the Help Desk is located?

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* 11. Do you know where your salary information is located?

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* 12. Any further comments or questions:

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