Maudesport Customer Feedback Survey

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* 2. Please, tell us why you gave that rating?

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* 3. When choosing a sporting goods supplier, which of these factors are MOST IMPORTANT to you? (Rank in order of importance by using the arrows or dragging the options)

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* 4. Which of the following, if any, would you be willing to pay more to achieve?

Delivery speed

Wide range of products

Technical/product selection support

Product quality

Sustainable products

Availability of stocked products

Helpful customer support

Face-to-face rep visit

High quality content

I would not be willing to pay more for these services

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* 5. How important are each of these factors?

	Very important	Important	Fairly important	Slightly important	Not important at all
Price	Price Very important	Price Important	Price Fairly important	Price Slightly important	Price Not important at all
Speed of delivery	Speed of delivery Very important	Speed of delivery Important	Speed of delivery Fairly important	Speed of delivery Slightly important	Speed of delivery Not important at all
Breadth of options in product range	Breadth of options in product range Very important	Breadth of options in product range Important	Breadth of options in product range Fairly important	Breadth of options in product range Slightly important	Breadth of options in product range Not important at all
Loyalty/rewards scheme	Loyalty/rewards scheme Very important	Loyalty/rewards scheme Important	Loyalty/rewards scheme Fairly important	Loyalty/rewards scheme Slightly important	Loyalty/rewards scheme Not important at all
Technical support	Technical support Very important	Technical support Important	Technical support Fairly important	Technical support Slightly important	Technical support Not important at all
Free lesson plans, content and resources	Free lesson plans, content and resources Very important	Free lesson plans, content and resources Important	Free lesson plans, content and resources Fairly important	Free lesson plans, content and resources Slightly important	Free lesson plans, content and resources Not important at all
Quality of products	Quality of products Very important	Quality of products Important	Quality of products Fairly important	Quality of products Slightly important	Quality of products Not important at all
Company's carbon footprint	Company's carbon footprint Very important	Company's carbon footprint Important	Company's carbon footprint Fairly important	Company's carbon footprint Slightly important	Company's carbon footprint Not important at all
Sustainable products	Sustainable products Very important	Sustainable products Important	Sustainable products Fairly important	Sustainable products Slightly important	Sustainable products Not important at all
Availability of stocked products	Availability of stocked products Very important	Availability of stocked products Important	Availability of stocked products Fairly important	Availability of stocked products Slightly important	Availability of stocked products Not important at all
Helpful customer support	Helpful customer support Very important	Helpful customer support Important	Helpful customer support Fairly important	Helpful customer support Slightly important	Helpful customer support Not important at all
Face-to-face rep	Face-to-face rep Very important	Face-to-face rep Important	Face-to-face rep Fairly important	Face-to-face rep Slightly important	Face-to-face rep Not important at all

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* 6. How does the quality of Maudesport products compare to other suppliers?

Much better

Slightly better

About the same

Slightly worse

Much worse

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* 7. How does the price/value of Maudesport products compare to other suppliers?

Much better

Slightly better

Slightly worse

Much worse

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* 8. Have you heard of the Central brand?

Yes

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* 9. How likely is it that you would recommend the Central brand to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 10. What social platforms do you use to connect with the sporting community?

Instagram

X (formally known as Twitter)

Facebook

Bluesky

TikTok

YouTube

I don't use any

Other (please specify)

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* 11. Do you receive our marketing emails?

Yes

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* 12. If you answered no, would you like to be added to our mailing list?

Yes

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* 13. If you receive our emails, how useful do you find the content and product highlights?

Extremely useful

A little useful

Not so useful

Not at all useful

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* 14. Is there any particular sport or product you would like to see added to our range?

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* 15. Your feedback is valuable to us. What could we do to improve our service in the future?

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* 16. Thank you for your time! As a token of our appreciation, we’re giving you the chance to win a £100 Maudesport voucher. To enter, simply provide your name and email address below:

Maudesport Customer Feedback Survey

Question Title

* 1. How likely is it that you would recommend Maudesport to a friend or colleague?

Question Title

* 2. Please, tell us why you gave that rating?

Question Title

* 3. When choosing a sporting goods supplier, which of these factors are MOST IMPORTANT to you? (Rank in order of importance by using the arrows or dragging the options)

Question Title

* 4. Which of the following, if any, would you be willing to pay more to achieve?

Question Title

* 5. How important are each of these factors?

Question Title

* 6. How does the quality of Maudesport products compare to other suppliers?

Question Title

* 7. How does the price/value of Maudesport products compare to other suppliers?

Question Title

* 8. Have you heard of the Central brand?

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* 9. How likely is it that you would recommend the Central brand to a friend or colleague?

Question Title

* 10. What social platforms do you use to connect with the sporting community?

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* 11. Do you receive our marketing emails?

Question Title

* 12. If you answered no, would you like to be added to our mailing list?

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* 13. If you receive our emails, how useful do you find the content and product highlights?

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* 14. Is there any particular sport or product you would like to see added to our range?

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* 15. Your feedback is valuable to us. What could we do to improve our service in the future?

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* 16. Thank you for your time! As a token of our appreciation, we’re giving you the chance to win a £100 Maudesport voucher. To enter, simply provide your name and email address below:

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* 17. What's your email address?