We want your opinion of Buckden Marina

Dear Customer
Please help us to improve. We value your opinion and would appreciate your time in completing this short survey about our services and facilities.
This Survey is completely anonymous. (unless you would like a reply to your
comments in which case please leave us your email at the end)

* 1. What type of boatowner/berth holder best describes you?

  Annual Berth Holder Seasonal Berth Holder Visitor
Narrowboat
Cruiser
Other

* 2. How long have you berthed at Buckden Marina

* 3. What made you decide to berth your boat at Buckden Marina? (you may tick more than one answer)

* 4. How would you rate the staff at Buckden Marina

  Excellent Good Satisfactory Below Average Poor
Manager
Office Staff
Marina Staff

* 5. How would you rate the following specific aspects of our facilities?

  Excellent Good Satisfactory Below Average Poor
Facilities generally
Pontoons
Car Parking
Lighting
Security
Toilets and Showers
WIFI
Signage
Footpaths
Landscaping
Fuel
Pump Out
Launderette

* 6. How would you rate the following specific aspects of our customer service?

  Excellent Good Satisfactory Below Average Poor
Communication with Marina Office Team
Electronic Communication
Paper Communication
Marina Maintenance
Customer Care

* 7. Where did you berth prior to Buckden Marina?

* 8. How would you rate the recent moorers BBQ?

  Excellent Good Satisfactory Below Average Poor
Date
Location
Activities
Organisation
Communication 

* 9. Thank you so much for your time in completing this survey. We really do appreciate your opinions. Finally if you have any general comments which you think might be beneficial to us please do write them in the space provided below.

* 10. If you would like some feedback from this survey please leave us your details and your preferred method of contact (tel or email)

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