Morgan Compounding Customer Satisfaction Survey
1.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
Other (please specify)
2.
How knowledgeable did our pharmacist / technician seem to you?
Extremely knowledgeable
Very knowledgeable
Somewhat knowledgeable
Not at all knowledgeable
Other (please specify)
3.
How would you rate the quality of your prescription?
Very high quality
High quality
Mediocre
Low quality
Very low quality
Other (please specify)
4.
Do you prefer to fill / refill your prescriptions online, in-person or by phone.
Prefer online
Prefer in-person
By Phone
No preference
5.
Compared to similar stores, how fair are our prescription prices?
Extremely fair
Very fair
Somewhat fair
Not so fair
Not at all fair
6.
Was the shipping cost of your prescription or supplement reasonable?
N/A
Extremely reasonable
Somewhat reasonable
Not at all reasonable
Other (please specify)
7.
Do you have any other comments, questions, or concerns?
8.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10