Mid-KS CAP, Inc. Customer Survey Question Title * 1. Overall, how would you rate the quality of your experience at Mid-Kansas CAP? Very positive Somewhat Positive Neutral Somewhat Negative Very negative Question Title * 2. How well did we understand your questions and concerns: Extremely well Very well Somewhat well Not so well Not at all Question Title * 3. How much time did it take to address your questions and concerns? Shorter than expected About what was expected Longer than expected Did not receive a response Question Title * 4. How did you hear about Mid-Kansas CAP? Social Media Another social service agency/professional Friend/family member Community Leader Other (please specify) Question Title * 5. What assistance or service did you need that prompted your contact with Mid-Kansas CAP? Question Title * 6. Did the services you receive meet the need(s) that prompted you to come to Mid-Kansas CAP? Yes, completely Yes, partially No, not at all Application in process Question Title * 7. If you had not received services you needed from Mid-Kansas CAP, where would you have gone to seek help? Church Friend/family member Another social service agency I don't have anywhere else I could go. Other (please specify) Done