Please help us improve the Learner Help Center.

Note: This survey is not for requesting help with a problem. If you are looking for support, return to the Learner Help Center.

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* 1. How did you find the Learner Help Center?

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* 2. What kind of help would you prefer?

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* 3. How do you usually look for help on the Learner Help Center?

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* 4. Do you think you can solve the problem you’re having with Coursera on your own, with information in the Learner Help Center?

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* 5. How easy or difficult is it to find the Learner Help Center when you need help?

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* 6. How easy or difficult is it to find information to help you solve your problems on the Learner Help Center?

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* 7. How easy or difficult is it to find a way to contact a support person using the Learner Help Center?

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* 8. Have you ever paid for a course on Coursera?

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