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Questionnaire for clients:
1.
Have you ever availed online counseling services before?
Yes
No
2.
If yes, what were your reasons for choosing online counseling over traditional in-person therapy?
3.
On a scale of 1-10, how satisfied were you with the effectiveness of online counseling in addressing your mental health concerns?
4.
Did you find online counseling to be a suitable substitution for in-person therapy? Why or why not?
5.
How would you rate the accessibility and convenience of online counseling services in comparison to traditional therapy?
6.
Were you able to establish a comfortable and trusting relationship with your online counselor?
7.
Did you feel heard and understood by your online counselor during your sessions?
8.
How effective were the communication methods used in online counseling (e.g., video calls, messaging, audio calls)?
9.
Did you encounter any technical difficulties or challenges while using online counseling platforms? If yes, please specify.
10.
Would you recommend online counseling to others? Why or why not?