2019 USMS Summer National Championship
Satisfaction Survey
1.
On a scale of 1 to 7, please rate your satisfaction with the:
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Meet entry process (online entry)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Travel information provided (online and in magazine)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Pre-event email updates (info provided, quality, timeliness)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Meet program (paper book)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Meet program (online PDF)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Registration and check-in experience on-site (welcoming, ease of navigation)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Relay entry process
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Distance event check-in process
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Heat sheet accessibility on deck
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Heat and psych sheet availability at usms.org
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Venue (seating, air quality, etc.)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Locker rooms (size, facilities)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Competition pool/s (markings, blocks, lane lines, temp, availability, etc.)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Warm-up pool/s (temp, space, availability, etc.)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
VIP Hospitality pass (food and beverage selection, quality)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Other food options at venue (food and beverage selection, quality)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Beer garden
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Vendor area (selection of merchandise, accessibility, quality of presentation)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Parking (convenience, cost)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Results availability at usms.org
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Results availability via Meet Mobile
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Live streaming of the event on USMS.org / YouTube
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Travel, transportation, and accommodations experience
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
Destination city (visitor experience when not at the venue)
1 (not satisfied at all)
2
3
4 (neither satisfied nor dissatisfied)
5
6
7 (very satisfied)
2.
How many USMS National Championships (pool) have you attended before this one?
Zero - this is my first USMS Nationals (pool)
1-3
4-6
I have attended more than 6 USMS Nationals (pool)
3.
What did you like best about 2019 USMS Summer Nationals?
4.
What did you like least about 2019 USMS Summer Nationals?
5.
Additional Comments:
