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* 1. What transportation services, if any, are you and/or your family member using?

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* 2. If you are not using services, why not?

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* 3. How do you find information about using transit services?

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* 4. What are the transportation service options that you are aware of?

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* 5. What transportation services have you used in the past?

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* 7. What are you satisfied about? Why?

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* 8. What are the things you are dissatisfied with, that you would like to see changed?

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* 10. What are some challenges to using it?

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* 11. What are the gaps in service?

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* 12. What could be changed to attract more riders?

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* 14. How do you schedule trips?

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