Robin Way Resident and Family Satisfaction Survey - 2026

Please rate the following service you are provided at Robin Way. We welcome your comments at the end of the survey. Thank you for your time and feedback.
1.Are you a:(Required.)
2.
On a scale of 0 to 10,
How likely is it that you would recommend Robin Way to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likelyExtremely likely
3.Attitude and respect of Executive Director(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
4.Executive Director is helpful and responds to concerns(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
5.Attitude and respect of Care Team(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
6.Care needs are addressed in a timely manner (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
7.Care staffs knowledge of individual care requirements (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
8.Training and competence of staff (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
9.Medication and pharmacy services (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
10.Attitude and respect of Activity team (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
11.Activities are interesting and stimulating (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
12.Activities are posted and communicated in advance (Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
13.Attitude and respect of Dining team(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied
Extremely Satisfied 
N/A
14.Food and dining experience(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied
Very Satisfied 
Extremely Satisfied 
N/A
15.Nutritional balance of the meals(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
16.Menu offers variety of food choices(Required.)
Not Satisfied
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
17.Temperature of food(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
18.Timeliness of meal service(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
19.Serving size of your meal(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
20.Atmosphere of dining room(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
21.Attitude and respect of Housekeeping team(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
22.Cleanliness of your apartment after housekeeping service(Required.)
Not Satisfied 
Slightly Satisfied
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
23.Cleanliness of the building and common areas(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
24.Absence of odors in the community(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
25.Attitude and respect of Maintenance team(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
26.Maintenance of your apartment(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
27.Maintenance of common areas(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
28.Problems fixed in a timely manner(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
29.Exterior of building and landscaping(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
30.Security of your personal belongings(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
31.Overall safety and security of the community(Required.)
Not Satisfied 
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
32.Overall satisfaction of community(Required.)
Not Satisfied
Slightly Satisfied 
Satisfied 
Very Satisfied 
Extremely Satisfied 
N/A
33.COMMENTS
34.OPTIONAL
35.Would you like to be contacted about your responses?