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Robin Way Resident and Family Satisfaction Survey - 2026
Please rate the following service you are provided at Robin Way. We welcome your comments at the end of the survey. Thank you for your time and feedback.
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1.
Are you a:
(Required.)
Resident
Family Member
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2.
On a scale of 0 to 10,
How likely is it that you would recommend Robin Way to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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3.
Attitude and respect of Executive Director
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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4.
Executive Director is helpful and responds to concerns
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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5.
Attitude and respect of Care Team
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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6.
Care needs are addressed in a timely manner
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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7.
Care staffs knowledge of individual care requirements
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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8.
Training and competence of staff
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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9.
Medication and pharmacy services
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
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10.
Attitude and respect of Activity team
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
11.
Activities are interesting and stimulating
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
12.
Activities are posted and communicated in advance
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
13.
Attitude and respect of Dining team
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
14.
Food and dining experience
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
15.
Nutritional balance of the meals
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
16.
Menu offers variety of food choices
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
17.
Temperature of food
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
18.
Timeliness of meal service
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
19.
Serving size of your meal
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
20.
Atmosphere of dining room
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
21.
Attitude and respect of Housekeeping team
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
22.
Cleanliness of your apartment after housekeeping service
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
23.
Cleanliness of the building and common areas
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
24.
Absence of odors in the community
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
25.
Attitude and respect of Maintenance team
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
26.
Maintenance of your apartment
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
27.
Maintenance of common areas
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
28.
Problems fixed in a timely manner
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
29.
Exterior of building and landscaping
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
30.
Security of your personal belongings
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
31.
Overall safety and security of the community
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
*
32.
Overall satisfaction of community
(Required.)
Not Satisfied
1 star
Slightly Satisfied
2 stars
Satisfied
3 stars
Very Satisfied
4 stars
Extremely Satisfied
5 stars
N/A
33.
COMMENTS
34.
OPTIONAL
Name
Email Address
Phone Number
35.
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