Secret Shopper - Imps Middletown Question Title * 1. Were you greeted promptly and with a smile upon entering the building? Were you acknowledged in less than 2 minutes by your server after being seated? OK Question Title * 2. Did your server suggestively sell an alcoholic beverage? Yes No OK Question Title * 3. Did your server suggestively sell appetizers and/or salads? Yes No OK Question Title * 4. Did your server ever say no or "you can't"? Yes No OK Question Title * 5. Did you ask any questions that your server was not able to answer?Please elaborate if the answer is yes. OK Question Title * 6. Did your drinks every reach empty before being refilled? Yes No OK Question Title * 7. Did you feel like the food items you ordered were delivered in a timely manner? Ridiculously Slow! Acceptable Very Impressive Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 8. How would you rate the quality of your food? Below average (cold or burnt / bad or no taste / not fresh) Average (no different than other pizza places) Above average (good but not worth the price) Excellent (you would recommend to friends and loved ones) OK Question Title * 9. Based on your visit, how likely would it be for you to return to the restaurant in the next 4 weeks? Please be honest! Never again 4 weeks I want to come back tomorrow Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 10. Please provide any additional advice, feedback, and/or elaboration from your vist. We sincerely appreciate your willingness to help us become the best restaurant in Middletown. Without your valuable feedback and advice it would not be possible. Thank you!!!!!! OK DONE