Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our customer support.

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* 1. How satisfied are you with the service San Mateo County Fire Department has provided you?

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* 2. How knowledgeable did you find fire personnel when handling your issue?

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* 3. How respectful did you find personnel who assisted you?

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* 4. What improvements would you like to suggest to improve our service?

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* 5. Was your issue completely resolved?

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* 6. Based on your interaction with our customer support team, how likely is it that you would recommend San Mateo County Fire Department to a friend or colleague?

Not at all likely
Extremely likely

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* 7. Do you find the San Mateo County Fire Department's communication methods informative?

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* 8. Feedback: Please let us know how we can improve!  Email your comments to smcfdpio@fire.ca.gov

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* 9. When did you interact with San Mateo County Fire Department personnel? On an Incident, in public, other (please specify).

T