The Hubbardston Public Library is evaluating programs, facilities, and services to plan for the next 5 years. Commenting on present library services and those that you would like to see in future will help us to create a plan that will meet the needs of the community. Please take some time to help us by having each family member complete their own survey. The survey will take approximately 10 minutes to complete. 

Thank you.
Hubbardston Public Library trustees: Judi McArthur, Johanna Henning, Connie Strittmatter, Heather Bourque, Tom Robinson and Josephine Amato

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* 1. What is your age?

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* 2. How often do you visit the library?

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* 3. Are you a Hubbardston Resident?

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* 4. If  you do visit the Library, for what purpose do you use the library? (Check all that apply)

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* 5. If you do not use the Library very often, or at all, why not?

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* 6. If our Library is inaccessible to you, please explain why:

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* 7. Do you know that information about library programs and services is available on our website? Please visit www.hubbardstonpubliclibrary.org

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* 8. Do you access the library through the internet?

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* 9. If yes, for what reasons do you access the library through the internet?

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* 10. Are you satisfied with the current library hours? (Monday, Thursday from 1pm-7pm, Wednesday from 10am - 4pm, and Saturday from 9am -noon )

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* 11. What aspects of the Library’s services are most important to you?
Please rank from 1 to 14.

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* 12. What aspects of the Library’s collections are most important to you?

  Most important Important Least important 
New and bestselling titles
Fiction (mystery, romance, science fiction etc)
Children’s collection
Young adult collection (teens)
Downloadable e-books and e-audio/video
Large print books
On-line databases and electronic subscriptions
DVDs
Audio books (CD format & Playaways)
Local history materials
Newspapers and magazines
Music
Telescope

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* 13. Are you satisfied that the library facilities are/have:

  Very satisfied Satisfied  Not satisfied
Safe
Clean
Quiet space
Meeting space
Programming space
Noise level
ADA accessibililty
Parking
Signage
Lighting
Heating/cooling

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* 14. How satisfied are you with customer service at the Hubbardston Public Library? Do you find the staff to be:

  Very satisfied Satisfied Not satisfied
Helpful
Knowledgeable 
Knowledgeable of technology
Professional
Courteous/friendly
Open to new ideas
Are your questions answered in a timely manner

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* 15. What should the Library's priorities be over the next 5 years: (check off your top 10):

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* 16. What kind of classes would you attend? Check all that apply:

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* 17. Please check off any collection areas you would like to see us focus on over the next 5 years:

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* 18. What do you like best about the Hubbardston library?

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* 19. What is the most important thing that the Hubbardston library can do to improve?

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