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brand reputation survey

Dear Valued Participant,
Thank you for taking the time to participate in our brand perception survey. At ENPC, we are committed to delivering quality petroleum products and services while continuously improving our brand experience. Your feedback is invaluable in helping us understand how our brand is perceived and identify areas for growth. This survey will take five minutes to complete, and your responses will remain confidential. Your honest feedback will help shape the future of ENPC and enhance our ability to serve you better
1.What is your age group?
2.What is your gender?
3.Which region do you live in?
4.What is your employment status?
5.How familiar are you with the Eswatini National Petroleum Company (ENPC) ?
6.How did you first hear about ENPC?
7.Which ENPC products are you aware of?
8.Is the ENPC a State Owned Entity?
9.What do you perceive the mandate of the ENPC to be?
10.What products/services do you assosciate with ENPC?
11.How would you describe ENPC in one sentence?
12.How would you rate ENPC''s reputation in Eswatini?
13.Do you believe ENPC operates in an ethical and transparent manner?
14.If your answer in no to the above question, please elaborate?
15.How would you rate ENPC's contribution to national development?
16.What do you believe ENPC stands for as a brand?
17.Do you trust ENPC as a reliable energy provider?
18.How confident are you in ENPC's ability to deliver on its mandate?
19.What are the first three words that come to mind when you think of ENPC?
20.Have you interacted with ENPC's services in the past 12 months?
21.If yes, how satisfied were you with the experience?
22.How would you rate the customer service at ENPC?
23.Do you follow ENPC on Social Media?
24.If yes which platforms, do you follow?
25.What type of ENPC content do you find most useful?
26.How can ENPC improve its brand visibility?
27.How can ENPC improve its brand reputation?
28.What is your overall perception of ENPC?
29.What would you like ENPC to improve in terms of communication with the public?
30.Do you have any additional suggestions or comments for ENPC?