Do you feel that the Ottawa Booth's Community & Family Services (CFS) provides the services as described in its service delivery mandate?

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* 1. Do you feel that the Ottawa Booth's Community & Family Services (CFS) provides the services as described in its service delivery mandate?

CFS operates Monday to Friday between 12:30 and 4:00 PM. Are these hours suitable for your clients?

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* 2. CFS operates Monday to Friday between 12:30 and 4:00 PM. Are these hours suitable for your clients?

We are located at the Ottawa Booth Centre at 171 George Street on the Byward Market. Is this location suitable for the clients you refer?

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* 3. We are located at the Ottawa Booth Centre at 171 George Street on the Byward Market. Is this location suitable for the clients you refer?

Our emergency food bank is designed to serve as a supplement to existing food banks in the city. It is accessible once every 3 months only after clients have accessed their local food bank. Do you feel that our emergency food bank meets the needs of our community?

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* 4. Our emergency food bank is designed to serve as a supplement to existing food banks in the city. It is accessible once every 3 months only after clients have accessed their local food bank. Do you feel that our emergency food bank meets the needs of our community?

Our emergency clothing & household vouchers are accessible once every 6 months. Do you feel that this is a reasonable and manageable services interval for your clients?

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* 5. Our emergency clothing & household vouchers are accessible once every 6 months. Do you feel that this is a reasonable and manageable services interval for your clients?

In regards to our current voucher program, which option is more suitable for your clients?

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* 6. In regards to our current voucher program, which option is more suitable for your clients?

Overall, are we meeting the needs of your clients?

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* 7. Overall, are we meeting the needs of your clients?

Are there any services not being offered in the community that The Salvation Army's CFS program should consider?

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* 8. Are there any services not being offered in the community that The Salvation Army's CFS program should consider?

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