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serve you better. All responses to this survey are voluntary and will remain confidential.

Thank you!

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* 2. How did you access services?

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* 3. If you went to the American Job Center/One-Stop center in person, did you face any of the following accessibility issues? Please select all that apply. 

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* 4. If you drove to the American Job Center/One-Stop center, were you able to find parking easily?

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* 5. How far did you have to travel to access the American Job Center/One-Stop Center? Please select the mode of transportation and distance traveled.

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* 8. Why did you come to the American Job Center/One-stop center for assistance? 

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* 9. If filing for or receiving Unemployment benefits, how were your unemployment questions answered? 

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* 10. If you received assistance with an Unemployment claim, were you satisfied with the level of services you received from the assigned claim specialist?

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* 11. Through your visit today, did you learn more about your rights and responsibilities when it comes to Unemployment benefits?

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* 13. In general, how satisfied or dissatisfied were you with the services you received?

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* 14. Were you able to meet with a staff member?

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* 15. Did you have an appointment?

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* 16. How long did you have to wait before you met with a staff member?

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* 17. Did staff act professionally and treat you with respect?

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* 18. How likely are you to recommend our services to others?

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* 19. How did you hear about the services available at the American Job Center/One-Stop center?

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* 20. What field of work are you interested in?

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* 21. What barriers have prevented you from participating in workforce programs? Please select all that apply. 

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* 22. Would you like someone from the American Job Center/One-Stop center to contact you to talk about your recent visit?

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* 23. If yes, please provide your contact information below. 

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