Parent Satisfaction Survey

Overall, how satisfied are you with the services provided?  

1. Very Satisfied  
2. Satisfied   
3. Dissatisfied                                               
4. Very Dissatisfied                            

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* 1. Staff treated me with respect and listened to my concerns

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* 2. Staff respected my confidentiality 

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* 3. I found staff to be knowledgeable 

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* 4. The staff helped me understand the services/benefits of the program(s)
offered

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* 5. Family Portal: Instructions and/or videos provided for using the Family Portal were easy to understand

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* 6. Materials (letters) sent to me were easy to read and understand

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* 7. Overall, I now have a better understanding about child care options and choosing a quality child care provider

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* 8. Overall, I am satisfied with services I receive from ELC of Broward County

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* 9. Name of Staff Member who assisted you

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* 10. Please share anything else you'd like us to know 

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