Parent Satisfaction Survey

Overall, how satisfied are you with the services provided?  

1.  Very Dissatisfied                                             
2. Somewhat Dissatisfied               
3. Somewhat Satisfied                                   
4. Very Satisfied                            

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* 1. My confidentiality was respected.

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* 2. The staff treated me with respect and in a caring manner.

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* 3. I was able to express my thoughts regarding the services I received.

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* 4. The staff helped me understand the services and benefits of the program.

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* 5. The information I received was helpful to me.

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* 6. I found the staff to be knowledgeable.

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* 7. Overall, I am satisfied with the services I received from ELC of Broward County.

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* 8. Special Needs Client: YES or NO if yes please answer #9

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* 9. ELC staff demonstrates sensitivity to the needs of “Special Needs Clients”.

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* 10. Overall, I have a better understanding about family support, child care options, and choosing a quality child care provider.

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* 11. Additional comments:

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* 12. On behalf of ELC of Broward County, thank you in advance for taking a few moments to complete this survey that will help us improve services.

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