Navigating care is difficult; we are trying to do something about that. We want to learn about your experience. This survey takes about 2–3 minutes. Your responses are anonymous. You will help us change the system for good.
TELL US ABOUT YOU

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Are you completing this survey based on your experience navigating care for yourself or for someone in your care? (Required.)

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What is the age of the person whose care you are navigating? (Required.)

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What is your relationship to the person whose care you are navigating? (Required.)

TELL US ABOUT YOUR EXPERIENCE

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In your own words, what is the most difficult thing you experience navigating healthcare? (Required.)

For each of the following, how easy or difficult is your experience?
1 = extremely easy
5 = extremely difficult

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Access to needed care where I live (Required.)

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Knowing what kind of doctor, specialist, or other provider to see (Required.)

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Access to appointments (Required.)

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Managing the coordination between providers (Required.)

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Getting clear information that I actually understand (Required.)

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Feeling heard when talking with providers (Required.)

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Keeping track of it all: records, tasks, appointments, people, questions (Required.)

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Managing logistics: medications, treatment plans, getting to and from appointments (Required.)

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Balancing care with work, school, family, etc. ("the rest of my life") (Required.)

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Having enough time for all the care demands (Required.)

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Managing the cost of care (Required.)

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Navigating insurance (Required.)

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Managing the emotional stress (Required.)

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Which of these challenges feel the most overwhelming right now?
select up to 3 (Required.)

You are almost done. These last questions are the most important to us. We are building a platform to change the system: we want to know what support would make the biggest difference to you.
TELL US WHAT WOULD HELP

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What is one thing that would help you navigate care? (Required.)

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What kind of support would be most helpful to you?
Check all that apply (Required.)

ANY OTHER THOUGHTS:

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Is there anything else you would like us to know?

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Would you like to hear more about the Vigilant Advocate, participate in a follow-up conversation, or learn about our pilot programs?

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