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Hayle Community & Civic Hub Survey 2025
1.
About You
What is your age group?
Under 18
18–24
25–44
45–64
65+
2.
Where do you live?
Hayle (within town boundaries)
A nearby village/settlement
Elsewhere in Cornwall
Outside Cornwall
3.
How often do you currently use Hayle Library or Town Council services?
Weekly
Monthly
A few times a year
Never
4.
Awareness and Current Use
Which of the following Hayle Library services do you currently use, or know are available? (tick all that apply)
Browsing and book borrowing
Click and Collect service
eBooks and digital resources
Rhyme Time
Story Time
Lego Club
Public computers (with scanning/printing/photocopying)
Free Wi-Fi
Computer Buddy (digital help sessions)
Newspapers and magazines
Community and wildlife reading garden
Citizen’s Advice (appointments every other Wednesday)
Homegroup advice sessions (support with physical health/disabilities)
Home Library Service (for housebound residents)
Council services (bus pass applications, recycling requests)
Other (please specify)
5.
Are there any other services, activities, or facilities you would like to see in the new Community & Civic Hub?
6.
Access and Barriers
Which of the following, if any, make it difficult for you to use the library or council services? (tick all that apply)
Opening times don’t suit me
Lack of public transport/parking
Building is not fully accessible
Not sure what services are available
Nothing prevents me from using them
Other (please specify)
7.
How important are the following features to make the new Hub welcoming and inclusive?
Very important
Important
Neutral
Not very important
Not important at all
Clear signage and directions
Very important
Important
Neutral
Not very important
Not important at all
Furniture that works for everyone (accessible, flexible, comfortable)
Very important
Important
Neutral
Not very important
Not important at all
Digital resources (computers, Wi-Fi, online booking)
Very important
Important
Neutral
Not very important
Not important at all
Staff/volunteer training (e.g., Makaton, disability awareness)
Very important
Important
Neutral
Not very important
Not important at all
Quiet spaces for study/meetings
Very important
Important
Neutral
Not very important
Not important at all
Spaces for social connection
Very important
Important
Neutral
Not very important
Not important at all
8.
Services and Resources
Which services would you most like to access in the new Hub? (tick all that apply)
Library and reading spaces
Council services and advice
Meeting rooms for groups/organisations
IT and digital support
Training and skills workshops
Health and wellbeing sessions
Café or social space
Other (please specify)
9.
Which library resources are most important to you? (tick all that apply)
Books and printed materials
e-Books and digital resources
Newspapers and magazines
Learning and study support
Children’s and young people’s activities
Other (please specify)
10.
What opening times would suit you best? (tick all that apply)
Weekday mornings
Weekday afternoons
Weekday evenings
Saturday mornings
Saturday afternoons
Sunday opening
11.
Which of the following make it difficult for you to use the library or council services? (tick all that apply)
Opening times don’t suit me
Lack of public transport/parking
Buildings are not fully accessible
Not sure what services are available
Lack of digital access (Wi-Fi/computers)
Nothing prevents me from using them
Other (please specify)
12.
Community Use and Events
Which activities would you like the Hub to host? (tick all that apply)
Arts and cultural events
Learning and skills workshops
Youth activities and groups
Health and wellbeing sessions
Public meetings and consultations
Social clubs and community gatherings
Other (please specify)
13.
How important is it that the Hub provides space for the following groups?
Very important
Important
Neutral
Not very important
Not important at all
Young people
Very important
Important
Neutral
Not very important
Not important at all
Families with children
Very important
Important
Neutral
Not very important
Not important at all
Older residents
Very important
Important
Neutral
Not very important
Not important at all
Local voluntary organisations and clubs
Very important
Important
Neutral
Not very important
Not important at all
Businesses and entrepreneurs
Very important
Important
Neutral
Not very important
Not important at all
14.
Which indoor facilities would you most like to see in the new Hub? (tick all that apply)
Accessible toilets and baby-change
Café or refreshment space
Quiet study areas
Meeting rooms for groups/organisations
Children’s and family areas
Flexible furniture for multiple uses
Other (please specify)
15.
Which services would be most valuable to you in the Hub? (tick all that apply)
Council services and advice
Library and reading resources
IT and digital access (Wi-Fi, printing, PCs)
Training and skills workshops
Health and wellbeing sessions
Youth Council and Democracy Café
Other (please specify)
16.
“Pride of Place” means feeling proud of where you live. Which of these best reflects Pride of Place for you in Hayle?
A well maintained town centre
Opportunities and spaces for young people
Inclusive and welcoming community spaces
Thriving local businesses and high streets
Celebrating Hayle’s heritage and environment
Other (please specify)
17.
Communication and Devolution
Devolution means more powers and responsibilities are moving from Cornwall Council to Hayle Town Council. How would you like to stay up to date about local developments? (tick all that apply)
Email newsletters
Printed newsletters/posters in town
Social media (Facebook, Instagram, etc.)
Town Council website
Public meetings and events
Other (please specify)
18.
Do you think an active Chamber of Commerce (supporting local businesses) would benefit Hayle?
Yes, definitely
Yes, possibly
Not sure
No
19.
Your Voice in the Future
How would you like to be involved in shaping the Hub and its activities? (tick all that apply)
Attending community workshops
Taking part in surveys
Joining a Youth Council or Democracy Café (for under-25s)
Volunteering to support events/activities
I’m not interested in being involved
Other (please specify)
20.
Final Thoughts
What one change in the new Hub would make the biggest positive difference to you?
21.
Do you have any other comments or suggestions for the new Community & Civic Hub?
Current Progress,
0 of 21 answered