The Augusta 911 Center believes in constant quality improvement to ensure our citizens receive the assistance needed in an emergency situation. We also stress the importance of keeping our first responders safe and fully aware of the information we receive from our citizens. This survey provides you with a feedback mechanism to let us know how you were impacted during your incident - for areas where we need to improve, as well as to pass along kudos or a positive message to our staff. All data received in the survey is confidential and identifying information is not shared with Augusta 911 personnel.

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* 1. Which services did you require during the incident? Select all that apply.

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* 2. Please provide the date and time of the incident.

Date
Time

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* 3. Please provide any additional details about the incident.

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* 4. How was your overall experience with Augusta 911?

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* 5. Was the communications officer courteous and professional?

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* 6. Was all the necessary information gathered during the call?

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* 7. The Augusta 911 Center staff understood my emergency.

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