Customer Happiness Survey - Adult Group Classes 2023

Section 1 - Administration Review

This section will be specific to the admin staff and how they carry out their duties.

Question Title

* 1. Contact Information

Name

Email Address

Phone Number

Question Title

* 2. Overall, how would you rate the service you received from the staff at our office?

Excellent

Very good

Good

Fair

Poor

Question Title

* 3. How friendly was the staff?

Extremely friendly

Very friendly

Somewhat friendly

Not very friendly

Not at all friendly

Question Title

* 4. How helpful was the staff?

Extremely helpful

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

Question Title

* 5. Compared to our competitors, how effective is our service?

Much more effective

Somewhat more effective

About as effective

Somewhat less effective

Much less effective

Question Title

* 6. How do you feel about the amount of information presented?

Much too little information

Somewhat too little information

About the right amount of information

Somewhat too much information

Much too much information

Question Title

* 7. Do you know of the studio communication app - Band App?

Yes, and have joined.

Yes, but haven't downloaded it.

No.

Question Title

* 1. Contact Information

Question Title

* 2. Overall, how would you rate the service you received from the staff at our office?

Question Title

* 3. How friendly was the staff?

Question Title

* 4. How helpful was the staff?

Question Title

* 5. Compared to our competitors, how effective is our service?

Question Title

* 6. How do you feel about the amount of information presented?

Question Title

* 7. Do you know of the studio communication app - Band App?

Question Title

* 8. Do you have any other comments, questions, or concerns?