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* 1. What is your age?

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* 2. What area describes where you live?

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* 3. What is your ethnicity? (Please select all that apply.)

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* 4. Which of the following options most closely aligns with your gender?

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* 5. US Region

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* 6. Where do you shop online more often?

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* 7. What types of products do you typically purchase online?

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* 8. What matters more when shopping online?

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* 9. How important is same-day delivery?

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* 10. How likely are you to use same-day delivery, if available?

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* 11. How satisfied are you with delivery speed for Walmart?

0 Worst 10 Best
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 12. How satisfied are you with delivery speed for Amazon?

0 Worst 10 Best
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 13. Would faster same-day delivery make you choose Walmart more often?

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* 14. Which Walmart services have you used?

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* 15. How easy is it to switch between online and in-store shopping at Walmart?

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* 16. What is your biggest frustration with Walmart?

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* 17. How helpful are product recommendations from Walmart?

0 Not Helpful 10 Very Helpful
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 18. Which platform provides better recommendations?

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* 19. How easy is it to shop at Walmart?

0 Hard 10 Easy
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 20. How easy is it to shop at Amazon?

0 Hard 10 Easy
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 21. What is the biggest frustration experienced when shopping at Walmart?

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* 22. What would make you choose Walmart more often?

T