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METS Client Satisfaction Survey
*
1.
What is your full name?
(Required.)
2.
What is the name of your company?(N/A: if not applicable)
*
3.
Overall, how satisfied or dissatisfied are you with our company?
(Required.)
Extremely dissatisfied
1
2
3
4
5
6
7
Not satisfied
9
Extremely satisfied
Extremely dissatisfied
1
2
3
4
5
6
7
Not satisfied
9
Extremely satisfied
4.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not well
Not at all well
5.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
6.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
How did you hear about us?
(select options)
Please choose from the following options:
-- Select an option --
Google
Social media
Advertisements
Referrals
Colleague
Other (please specify)
8.
Do you have any other comments, questions, or concerns?
