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Boley Centers Customer Satisfaction Survey
1.
I AM ENGAGED IN THE FOLLOWING PROGRAMS
OR
RECEIVE THE FOLLOWING SERVICES
TANF
Supported Employment
FACT
Permanent Supported Housing
Safe Haven
Morningside
LEAP
Supported Living
Supported Housing
Celia Hall
Martin Lott
Markus Mittermayr
Edna Stevens
LINCC
HVRP
SSVF
TIEH
JWB Youth Program
ASYEP Youth Program
Housing Tenant Only
Jerry Howe
Owl's Nest
Outpatient Counseling
Other (please specify)
2.
Boley Centers provided the services I needed to support my growth, stability, and independence.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
3.
I feel more hopeful since receiving services from Boley Centers.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
4.
All Boley Centers' buildings and amenities were accessible based on my physical abilities.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional)
5.
If I had a complaint, it was handled satisfactorily by Boley Centers' staff.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
6.
I was always treated with dignity and respect by Boley Centers' staff members.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
7.
The services I received from Boley Centers helped me towards achieving my personal goals.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
8.
My needs were always met in a timely manner by Boley Centers' staff.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
9.
My experiences with Boley Centers have made me feel empowered, and that I have choices.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
10.
Overall, I am satisfied with the services I receive.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
11.
I would recommend Boley Centers to other people who need help.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
Comments (optional):
12.
Additional comments about what Boley Centers does well or how we may better meet your needs.