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ADOMS is committed to a policy of continual improvement and quality service.  Your feedback is important and all responses will help us to better target our services to meet your needs and expectations.

Thank you for taking the time to complete the survey.  

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* 1. What means of communication did you use to first contact ADOMS

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* 2. What was ADOMS response time to your initial contact

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* 3. Which of the following services provided by ADOMS do you utilize

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* 4. How would you rate the service of ADOMS with regards to the response of your application

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* 5. How was your overall customer experience with ADOMS

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* 6. Do you utilize the ADOMS website (Domestic Vessel Services) to obtain information

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* 7. How would you describe the ADOMS website

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* 8. How likely are you to recommend our service to others

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* 9. Please provide any additional comments or suggestions for improving our services

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* 10. Optional:
Whilst the intention of this Questionnaire is to maintain the anonymity of the respondents, should you feel the need to have dialogue with respect to issues you have raised, kindly submit the following contact information and we will be happy to contact you.  

FO-M11- Revision 01-25.01.19
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