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2026 Christian KiwiSaver Scheme Member Survey
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We appreciate you being part of this. Your feedback helps us understand what’s working well and where we can improve. The survey takes around three minutes and all responses are anonymous.
1.
What influenced your decision to join us? (Select all that apply)
Alignment with Christian values
Wanting my savings invested responsibly
Recommendation from someone I trust
Returns
The investment approach
I joined through my employer, so it was the default option
Other (please specify)
2.
When you think about staying with a KiwiSaver provider, which of these matters
most
to you?
Trust in how my money is managed
Alignment with my beliefs
Long-term performance
Clear communication
Low fees
Whether I can get advice or guidance
Other (please specify)
3.
In the past 12 months, have you recommended Christian KiwiSaver Scheme to someone?
Yes
No
4.
What would make you feel confident recommending Christian KiwiSaver Scheme to someone you care about?
Consistent performance
Clear explanations I can repeat to others
Trust in the integrity and judgement of Christian KiwiSaver Scheme's manager
Positive impact approach
Personal service and responsiveness
Strong relationship
I already recommend Christian KiwiSaver Scheme to friends/family
I wouldn't refer financial services to others
5.
Which of these are
most
on your mind now?
Cost of living
Saving for a first home
Planning for retirement
Supporting family (younger or older members)
Job or income uncertainty
Managing debt
Other (please specify)
6.
How well do we meet your expectations in these areas?
Not at all
OK
Good
Very well
Extremely well
The frequency of communications
Not at all
OK
Good
Very well
Extremely well
Clear and relevant communications
Not at all
OK
Good
Very well
Extremely well
Alignment to my values
Not at all
OK
Good
Very well
Extremely well
Transparency about where my money is invested
Not at all
OK
Good
Very well
Extremely well
Ease of using Christian KiwiSaver Scheme's website and member portal
Not at all
OK
Good
Very well
Extremely well
Feeling cared for as a member
Not at all
OK
Good
Very well
Extremely well
Trust in how my money is managed
Not at all
OK
Good
Very well
Extremely well
Providing guidance when I need it.
Not at all
OK
Good
Very well
Extremely well
7.
What's one thing we can do better?
8.
How do you prefer to engage with us? (Select all that apply)
Email updates about Christian KiwiSaver Scheme and other information
Emails one-to-one with our staff
Text message updates
Short videos on our website
Webinars or online workshops
Social media
Face-to-face
Other (please specify)
9.
How important is it to you that your investments align with Christian values?
Extremely important
Very important
Somewhat important
Not so important
Not at all important
10.
What is your age?
18 to 24
25 to 34
35 to 44
45 to 54
55 to 64
65 to 74
75 or older
11.
If you would like us to contact you about your responses, please provide your name and email or phone number below.
Thank you for taking the time to share your thoughts. Your feedback helps us to improve our service. If you have any questions about your investment, or the other services we provide, please call on 04 473 9369 or email
admin@angfincare.nz
