Westport Land Use Departments: Planning & Zoning, Conservation, Engineering, Building, Health Survey

The Town of Westport Land Use Departments’ staff strive to provide the best possible service to the public. To help us serve you better, we would like to hear about any recent contact that you have had with the land use departments related to the permitting process.

The information gathered will help track what the land use departments are doing well, and to identify areas for possible improvement. We estimate this survey will take 2-5 minutes to complete. Thank you for your participation

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree	N/A
The land use staff was courteous, knowledgeable and helpful	The land use staff was courteous, knowledgeable and helpful Strongly Agree	The land use staff was courteous, knowledgeable and helpful Somewhat Agree	The land use staff was courteous, knowledgeable and helpful Somewhat Disagree	The land use staff was courteous, knowledgeable and helpful Strongly Disagree	The land use staff was courteous, knowledgeable and helpful N/A
The information provided by the land use departments was accurate, concise and easy to understand	The information provided by the land use departments was accurate, concise and easy to understand Strongly Agree	The information provided by the land use departments was accurate, concise and easy to understand Somewhat Agree	The information provided by the land use departments was accurate, concise and easy to understand Somewhat Disagree	The information provided by the land use departments was accurate, concise and easy to understand Strongly Disagree	The information provided by the land use departments was accurate, concise and easy to understand N/A
The information was provided to me in a timely and efficient manner	The information was provided to me in a timely and efficient manner Strongly Agree	The information was provided to me in a timely and efficient manner Somewhat Agree	The information was provided to me in a timely and efficient manner Somewhat Disagree	The information was provided to me in a timely and efficient manner Strongly Disagree	The information was provided to me in a timely and efficient manner N/A
The Health Department application process was timely and efficient	The Health Department application process was timely and efficient Strongly Agree	The Health Department application process was timely and efficient Somewhat Agree	The Health Department application process was timely and efficient Somewhat Disagree	The Health Department application process was timely and efficient Strongly Disagree	The Health Department application process was timely and efficient N/A
The Building Department application process was timely and efficent	The Building Department application process was timely and efficent Strongly Agree	The Building Department application process was timely and efficent Somewhat Agree	The Building Department application process was timely and efficent Somewhat Disagree	The Building Department application process was timely and efficent Strongly Disagree	The Building Department application process was timely and efficent N/A
The Engineering Department application process was timely and efficent	The Engineering Department application process was timely and efficent Strongly Agree	The Engineering Department application process was timely and efficent Somewhat Agree	The Engineering Department application process was timely and efficent Somewhat Disagree	The Engineering Department application process was timely and efficent Strongly Disagree	The Engineering Department application process was timely and efficent N/A
The Conservation Department application process was timely and efficent	The Conservation Department application process was timely and efficent Strongly Agree	The Conservation Department application process was timely and efficent Somewhat Agree	The Conservation Department application process was timely and efficent Somewhat Disagree	The Conservation Department application process was timely and efficent Strongly Disagree	The Conservation Department application process was timely and efficent N/A
The Planning & Zoning Department application process was timely and efficent	The Planning & Zoning Department application process was timely and efficent Strongly Agree	The Planning & Zoning Department application process was timely and efficent Somewhat Agree	The Planning & Zoning Department application process was timely and efficent Somewhat Disagree	The Planning & Zoning Department application process was timely and efficent Strongly Disagree	The Planning & Zoning Department application process was timely and efficent N/A
My overall experience with the land use department staff was positive	My overall experience with the land use department staff was positive Strongly Agree	My overall experience with the land use department staff was positive Somewhat Agree	My overall experience with the land use department staff was positive Somewhat Disagree	My overall experience with the land use department staff was positive Strongly Disagree	My overall experience with the land use department staff was positive N/A

Strongly Agree

Somewhat Agree

Somewhat Disagree

Strongly Disagree

N/A

The land use staff was courteous, knowledgeable and helpful

The land use staff was courteous, knowledgeable and helpful Strongly Agree

The land use staff was courteous, knowledgeable and helpful Somewhat Agree

The land use staff was courteous, knowledgeable and helpful Somewhat Disagree

The land use staff was courteous, knowledgeable and helpful Strongly Disagree

The land use staff was courteous, knowledgeable and helpful N/A

The information provided by the land use departments was accurate, concise and easy to understand

The information provided by the land use departments was accurate, concise and easy to understand Strongly Agree

The information provided by the land use departments was accurate, concise and easy to understand Somewhat Agree

The information provided by the land use departments was accurate, concise and easy to understand Somewhat Disagree

The information provided by the land use departments was accurate, concise and easy to understand Strongly Disagree

The information provided by the land use departments was accurate, concise and easy to understand N/A

The information was provided to me in a timely and efficient manner

The information was provided to me in a timely and efficient manner Strongly Agree

The information was provided to me in a timely and efficient manner Somewhat Agree

The information was provided to me in a timely and efficient manner Somewhat Disagree

The information was provided to me in a timely and efficient manner Strongly Disagree

The information was provided to me in a timely and efficient manner N/A

The Health Department application process was timely and efficient

The Health Department application process was timely and efficient Strongly Agree

The Health Department application process was timely and efficient Somewhat Agree

The Health Department application process was timely and efficient Somewhat Disagree

The Health Department application process was timely and efficient Strongly Disagree

The Health Department application process was timely and efficient N/A

The Building Department application process was timely and efficent

The Building Department application process was timely and efficent Strongly Agree

The Building Department application process was timely and efficent Somewhat Agree

The Building Department application process was timely and efficent Somewhat Disagree

The Building Department application process was timely and efficent Strongly Disagree

The Building Department application process was timely and efficent N/A

The Engineering Department application process was timely and efficent

The Engineering Department application process was timely and efficent Strongly Agree

The Engineering Department application process was timely and efficent Somewhat Agree

The Engineering Department application process was timely and efficent Somewhat Disagree

The Engineering Department application process was timely and efficent Strongly Disagree

The Engineering Department application process was timely and efficent N/A

The Conservation Department application process was timely and efficent

The Conservation Department application process was timely and efficent Strongly Agree

The Conservation Department application process was timely and efficent Somewhat Agree

The Conservation Department application process was timely and efficent Somewhat Disagree

The Conservation Department application process was timely and efficent Strongly Disagree

The Conservation Department application process was timely and efficent N/A

The Planning & Zoning Department application process was timely and efficent

The Planning & Zoning Department application process was timely and efficent Strongly Agree

The Planning & Zoning Department application process was timely and efficent Somewhat Agree

The Planning & Zoning Department application process was timely and efficent Somewhat Disagree

The Planning & Zoning Department application process was timely and efficent Strongly Disagree

The Planning & Zoning Department application process was timely and efficent N/A

My overall experience with the land use department staff was positive

My overall experience with the land use department staff was positive Strongly Agree

My overall experience with the land use department staff was positive Somewhat Agree

My overall experience with the land use department staff was positive Somewhat Disagree

My overall experience with the land use department staff was positive Strongly Disagree

My overall experience with the land use department staff was positive N/A

Westport Land Use Departments: Planning & Zoning, Conservation, Engineering, Building, Health

Customer Service Survey 2017

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* 1. The nature of my visit to the Town of Westport:

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* 2. My contact with this office was:

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* 3. Are you a(n)

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* 4. Questions:

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* 5. What part of the land use permitting process could be improved?

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* 6. Contact information for follow-up purposes only (Optional)