Customer Service Survey 2017

The Town of Westport Land Use Departments’ staff strive to provide the best possible service to the public. To help us serve you better, we would like to hear about any recent contact that you have had with the land use departments related to the permitting process.

The information gathered will help track what the land use departments are doing well, and to identify areas for possible improvement. We estimate this survey will take 2-5 minutes to complete. Thank you for your participation

* 1. The nature of my visit to the Town of Westport: 

* 2. My contact with this office was:

* 3. Are you a(n)

* 4. Questions:

  Strongly Agree Somewhat Agree  Somewhat Disagree Strongly Disagree N/A
The land use staff was courteous, knowledgeable and helpful
The information provided by the land use departments was accurate, concise and easy to understand
The information was provided to me in a timely and efficient manner
The Health Department application process was timely and efficient
The Building Department application process was timely and efficent
The Engineering Department application process was timely and efficent
The Conservation Department application process was timely and efficent
The Planning & Zoning Department application process was timely and efficent
My overall experience with the land use department staff was positive

* 5. What part of the land use permitting process could be improved?

* 6. Contact information for follow-up purposes only (Optional)

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