Overcoming Barriers to Growth: 2019 Intake/Marketing Survey

Question Title

* 1. About You

Question Title

* 2. Currently, what is your biggest barrier to growth?

Question Title

* 3. Please rate each barrier to growth on a scale from 1 to 10, with 10 being a big barrier to growth.

Question Title

* 4. If you chose "Other" in the above question, please describe.

Question Title

* 5. Please rate the importance of each referral source on a scale from 1 to 10, with 10 being the most important referral source.

Question Title

* 6. If you selected "Other" above, please describe.

Question Title

* 7. What is the typical number of days it takes your state to determine Medicaid eligibility?

Question Title

* 8. What software, if any, do you use to track the intake process?

Question Title

* 9. Other than total enrollments, what key performance measure do you do to evaluate intake performance?

Question Title

* 10. For a person otherwise qualified to enroll, what is the most common reason they give for not enrolling?

Question Title

* 11. In the intake/marketing process, what outside resources have you used in the last three years?

Question Title

* 12. If you could employ outside consultants for intake/marketing, who would you hire? Please rank those listed. Choose N/A for any you would not hire.

Question Title

* 13. Any"Other" outside consultants?

Question Title

* 14. What positions does your marketing/intake department have?

Question Title

* 15. For PACE participants  who voluntary disenroll (not due to death), what are the most common reasons?

Question Title

* 16. Besides English, what languages do you make your printed marketing materials available in?

Question Title

* 17. Do you have a policy that allows a participant to visit a community physician after enrollment?

Question Title

* 18. How many FTEs work in Intake or Marketing for your PACE organization?

Question Title

* 19. Does the full IDT determine eligibility to enroll in PACE?

Question Title

* 20. If your full IDT does not determine enrollment, what members of the IDT are involved?

Question Title

* 21. What National PACE Month Resources did you utilize in September 2018?

Question Title

* 22. What can NPA do more of to help you grow enrollment?

T